Description
The swift action team member will utilize a virtual call center technology to place outbound calls to AARP members. The volunteer can set their volunteer time and volunteer from anywhere and help have an impact. AARP uses the Hubdialer system for Vaccination education efforts, voter engagement efforts, well-being check-ins, and more.

Key Responsibilities
Deliver messages by outbound calling to AARP members.
Helps to identify and engage other Community Volunteer Lead Trainers where appropriate.
Works closely with the Office of Volunteer Engagement to get assignments to call opportunities.
Is a volunteer with AARP and is listed in the AARP Volunteer Portal.
Qualifications
Flexibility and adaptability necessary
Commitment to the goals, policies and priorities of AARP
Possess strong communication skills and empathy when necessary
Ability to articulate and communicate ideas orally.
Possess strong computer skills.
Familiar with web-based learning a plus
Ability to use web-based video chat technology
Must have a Computer
Landline phone or Cell Phone (unlimited calliing features a plus)
Internet connection (broadand a plus)
Training
Orientation to AARP and SwAT team position
Technology Training including virtual learning and volunteer portal
Other skills training and issue briefings as directed by AARP

Location
Virtual